FAQ
1. How can I place an order with WOOFN GEAR?
You can place an order with Tenderness by visiting our website and using our online ordering system. Alternatively, you can contact our sales team directly via phone or email to place your order.
2. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, bank transfers, and other secure online payment options. Our sales team will provide you with payment details when you place your order.
4. What is your shipping policy?
We offer shipping services to our customers. Shipping costs and delivery times may vary based on your location and the size of your order. We strive to provide efficient and cost-effective shipping options. More details can be found on our website or by contacting our customer support.
5. Can I return or exchange products if I'm not satisfied with my purchase?
We have a return and exchange policy in place. If you receive damaged or defective products, please notify us within a specified timeframe, and we will arrange for a return or exchange. Please refer to our Returns & Exchanges policy for detailed information.
6. Are your products certified and safe to use?
We strive to provide high-quality products that meet safety and certification standards. Many of our products are sourced from reputable manufacturers. However, it's important to check product descriptions and labels for specific certifications and safety information.
If you have any additional questions or need further assistance, please don't hesitate to reach out to us. We are committed to providing exceptional wholesale services and support to our customers.
You can place an order with Tenderness by visiting our website and using our online ordering system. Alternatively, you can contact our sales team directly via phone or email to place your order.
2. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, bank transfers, and other secure online payment options. Our sales team will provide you with payment details when you place your order.
4. What is your shipping policy?
We offer shipping services to our customers. Shipping costs and delivery times may vary based on your location and the size of your order. We strive to provide efficient and cost-effective shipping options. More details can be found on our website or by contacting our customer support.
5. Can I return or exchange products if I'm not satisfied with my purchase?
We have a return and exchange policy in place. If you receive damaged or defective products, please notify us within a specified timeframe, and we will arrange for a return or exchange. Please refer to our Returns & Exchanges policy for detailed information.
6. Are your products certified and safe to use?
We strive to provide high-quality products that meet safety and certification standards. Many of our products are sourced from reputable manufacturers. However, it's important to check product descriptions and labels for specific certifications and safety information.
If you have any additional questions or need further assistance, please don't hesitate to reach out to us. We are committed to providing exceptional wholesale services and support to our customers.